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Quality & After-sales Service

Safety & Quality

OPPOLIA kitchens and cabinetry comply with even the most stringent international standards in terms of formaldehyde and other volatile organic compounds(VOCs), as well as possible radiological hazards in countertop.

To achieve this, we purchase the highest quality panels, paints and adhesives from the world’s top suppliers. Furthermore, regular sample tests are done to keep persistent monitoring

ECO-Friendliness & Sustainability

All OPPOLIA panels comply with emission class E1, tested with European chamber method EN717-1, and meet the stringent California Air Resources Board (CARB) emissions standards.

We only purchase panels from FSC certified suppliers, guaranteeing that the wood products that consumers purchase are not coming from questionable sources or from overexploitation,but come from managed semi-natural forests.

 

Strict Quality Control Team

Striving for perfection is OPPOLIA quality control team’s philosophy.
OPPOLIA has established a complete set of quality standards that align with its European counterparts, and a complex quality management system that keeps the standards on track. We oversee every process that affects quality, such as:

 Supplier selection and assessment

 Inspection of raw materials, spare parts and finished products

 Product design and development

 Shipment and installation

 Documentation management
Every year, OPPOLIA conducts more than 500 tests in its well-equipped test labs and the third party testing bodies Documentation management.

After Sales Service Team

OPPEIN always attaches the most important to the satisfaction of the customers. We have a bridle-wise professional after sales service team to provide worldwide service. Quick response, right solution and efficient on-site disposal are our tenets. Our service team will help with all your after sales service we work closely with our distributor service agents throughout the world.

How the service team can help:

 Installation guidance

 Preventative product maintenance

 Equipment commissioning

 Trouble shooting

 Provide spares
Note: Some additional fees will be charged accordingly. If you have any questions or comments about our services and products, please send us an email.

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